In our new blog series, “Collaborative Care,” our Colleagues and patients share about the advantages of our teamwork. This approach to cancer treatment at Goshen Center for Cancer Care has allowed us to witness transformative benefits in our patients’ lives.
In October 2017, Angela Hunsberger began working as an IT Project Manager at Goshen Health. A job change, she says, was “no mistake.”
After beginning her new position, Angela witnessed Goshen Health Colleagues’ high level of dedication to patients. The collaborative, patient-centered culture deeply impressed her. Soon, she began nudging her friend Denis (Deny) McCormack, who had long been struggling with cancer, to get a second opinion at Goshen Center for Cancer Care.
FROM HELTER-SKELTER TO HOPEFUL
A passionate kayaker and outdoorsman, Deny was first diagnosed with cancer in the 1990s. He experienced multiple jawbone cysts and underwent four removal surgeries from 1990 to 2009. During that time, he was also diagnosed with basal cell carcinoma, squamous cell carcinoma and melanoma, all tied to his jawbone cyst condition. His dentist then noticed spreading oral lesions in the jaw area, which typically means the spreading of a systemic disease. The fact that he was getting winded carrying his kayak was enough for Deny to know that something was wrong. In September 2016, he was diagnosed with Stage 3 rectal cancer.
Because Deny lived part time in Florida and part time in Indiana, his treatment rotated between large, for-profit health systems in both states. He was often frustrated by the lengthy process of transferring documents and lack of communication between hospitals.
With Angela’s prodding, Deny transferred to Goshen Center for Cancer Care. For the first time in years, Deny felt genuinely cared for on a personal level in his treatment.
“Everything [at Goshen Center for Cancer Care] seemed to click well from the get-go,” said Deny. “It had not happened that way for me before. Dealing with other doctors from other hospitals, it was just helter-skelter. They didn’t show any of the coordinated efforts that Goshen is doing."
After a seamless intake process and initial appointment with Goshen Center for Cancer Care’s Dr. Ebenezer Kio and Mind-Body Counselor Rita Gingrich, Deny left an enthusiastic message about his experience on Angela’s voicemail. Angela was happy to hear that Deny felt optimistic about his next steps.
Full of gratitude, Angela wrote an email to Dr. Kio and Rita to thank them for their thoughtful care for Deny.
The email read:
“I want to drop you a note to say thank you for taking such great care of my friend, Deny, yesterday. He appears to be focused and optimistic about his care moving forward. At his appointment, he appreciated the time you spent with him to carefully review his case and educate him on the details of his condition. Typically not a man of many words, he was glowing about Dr. Kio and Rita because now he feels involved, educated, respected and a part of the plan moving forward. I spoke to Deny again this morning and he said there is no way he will get care elsewhere.”
It was no mistake in timing that I was moved to join Goshen Health in October. … I’m so proud to be a part of this organization where I can feel confident that our friends and family can come here in the hardest times and walk out with a smile.”
Learn more about the life-changing care offered at Goshen Center for Cancer Care by visiting our website or call (888) 492-HOPE to learn how we treat cancer and take care of you.
Posted: 8/29/2018 by