Medical Assistant Shelly Stroup receives award for making patients feel special

March 16, 2023

Goshen Health recently presented the Gardener Award to Shelly Stroup, Medical Assistant at Goshen Physicians Family Medicine Pro Park, for providing exceptional care to her patients.
Stroup was nominated for the award by Bob Duell, who wrote, “She has been my wife’s and my medical assistant for many years. She has all the skills you’d want from a medical assistant. Always positive and upbeat. When my wife was in the hospital near death, Shelly would find out from Dr. Ebersole who visited my wife every day how she was doing, and Shelly would encourage me. She is also the one who responds when I call the office. She is very clear about what the doctor says and will get back if there are more questions. She is technically sound in all she does with shots, in blood draws or helping doctor in minor surgery. Most of all, she just makes my wife and I feel special, and that she cares about us.”
“Shelly is an exceptional Colleague and a joy to have in the office,” said Amy Nicolai, Practice Manager. “Everyone loves working with her! She gives the same loving care to her Colleagues as she does her patients.”
The Gardener Award recognizes the exceptional contributions of Colleagues in helping the organization fulfill its mission of improving the health of the community by providing innovative and outstanding care.
To find out more about the Gardener Award, go to Nominations can also be submitted through this link.

Bob Duell, patient, pictured with Shelly Stroup, Medical Assistant at Goshen Physicians Family Medicine Pro Park, who received Goshen Health’s Gardener Award on the strength of Duell’s nomination.