COVID19

Goshen Health COVID-19 FAQs

Coming to the hospital

Masks required during entire visit:
Goshen Health is requiring masks at all locations for your entire visit. Wearing face masks in public areas is an important step in slowing the spread of the virus. Learn more about masks, recommendations or how to make a mask at home at: Cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html.

Should I schedule my annual wellness visit or screening with my provider?
Yes. All Goshen Physicians locations are now open and delaying care is not recommended. Your safety during your visit is your primary care provider’s top priority.

I understand the numbers in Elkhart County continue to rise. What has that meant to the hospital’s ability to handle cases?
Goshen Hospital has sufficient testing and COVID-19 beds available. By early February a response team was organized to lead the organization through the pandemic. This team coordinated everything from managing supplies of personal protective equipment (PPE) to creating special temporary units at the hospital to provide enough beds to safely manage a surge in COVID-19 patients.

Where can I get tested for COVID-19 in Elkhart County?
  • Goshen Physicians Family Medicine & Urgent Care: 2824 Elkhart Rd, Goshen, IN 46526
  • Emergencies Only – Goshen Hospital: 200 High Park Ave., Goshen, IN 46526
  • Center for Healing & Hope: 902 S Main St, Goshen, IN 46526
  • Elkhart Clinic at Concord Family Medicine: 25651 CR 20, Elkhart, IN 46517
  • Elkhart General Hospital: 600 East Blvd, Elkhart, IN 46514
  • MedPoint Urgent Care Elkhart: 3301 Co Rd 6 East, Elkhart, IN 46514
  • Beacon Medical Group Wakarusa: 207 N. Elkhart St., Wakarusa, IN 46573
  • Beacon Medical Group Middlebury: 206 W. Warren Street, Middlebury, IN 46540
  • South Bend Clinic: 301 E. Day Rd., Mishawaka, IN 46545
Mobile testing sites: Call (574) 647‐2225 for questions on locations and schedule.
  • Prairie Street Mennonite Church: 1316 Prairie St, Elkhart, IN 46516
  • Millersburg-Clinton Fire Territory: 500 Carriage Ln. Millersburg, IN 46543
  • Elder-Haus Senior Center: 451 N Main St, Nappanee, IN 46550
  • The People’s Clinic: 5218 Beck Dr. Ste 12, Elkhart IN, 46516
  • Heart City Health: 236 Simpson Ave, Elkhart, IN 46516

Meeting screening requirements:
Anyone coming into the hospital (or any other Goshen Health facility) will be screened for COVID-19: If you have a fever, cough, shortness of breath, flu-like symptoms – or if you have been in contact with someone who has the virus – you may not be permitted to enter.
 
Is it safe to come to the hospital if I have an emergency?
Yes. If you are having an emergency, it could be far worse for you to postpone seeking treatment. We have implemented precautions to minimize exposure for patients, staff and visitors. These include restricting visitors, enhanced cleaning and disinfecting, social distancing and using personal protective equipment when warranted – all according to strict clinical guidelines.
 
Will I be able to have my test (lab, imaging, radiology, etc.) done at Goshen Hospital?
Yes. Please check with your healthcare provider to confirm the timing of your test. Please note that you will need to have an appointment. We’re not accepting walk-ins currently. You can call (574) 364-2405 to schedule your appointment directly.
 
What Goshen Health locations are temporarily closed?

Cardiac Rehabilitation at Goshen Heart & Vascular Center remains closed. Maple Corner Boutique and Gift Shoppe at Goshen Hospital is also closed.

May I visit someone in the hospital?
For everyone’s safety, visitors are not permitted in the hospital at this time. We understand it is very difficult for families and friends to be unable to provide in-person support to their hospitalized loved ones. We appreciate the community’s partnership and understanding during this unprecedented time.
 
These are the exceptions – in each case, the adult must be healthy and pass the screening:
  • Obstetrics/delivery – one adult allowed
  • Pediatrics – one adult allowed
  • End-of-life situations – up to two adults allowed
A further note on when a baby is born:
We are allowing one healthy adult visitor to accompany mothers for their entire stay, this includes labor and delivery.
 
Under what circumstances can I accompany someone to the hospital?
One healthy person is permitted to accompany a patient going to the Emergency Department, Outpatient Surgery or Outpatient Services. Furthermore, patients being admitted or discharged may also have one adult help them.

COVID-19 Overview

Explain what happens in the treatment of a patient with COVID-19.  
Treatment for the virus is supportive, meaning we manage the patient’s symptoms. At this time, there is no treatment to decrease the complications or cure the disease.

I’m worried I may have been unknowingly exposed to someone who has COVID-19. Is there any information on the people who have tested positive for COVID-19?
We understand your concern. Local and state health officials work directly with positive patients to identify others who could have been exposed. If you have general questions about COVID-19, you can call the Indiana State Department of Health’s COVID-19 Call Center, toll-free number at (877) 826-0011 (available 24/7) or email epiresource@isdh.in.gov.
 
If I think or know I had COVID-19 and had symptoms, when is it safe for me to be around other people?
According to the CDC, you can be with others if you have gone at least 3 days without a fever, your symptoms have improved and it has been at least 10 days since your symptoms began.
You can also check with your healthcare provider if you want to have a test. As long as you have no fever and your symptoms have improved, you may be released to be around others after you’ve received two negative test results in a row, at least 24 hours apart.

If I have a doctor’s (or primary care provider’s) appointment coming up, should I assume it’s canceled?
No. Your provider will notify you of any changes. However, you are welcome to call them to confirm. Virtual visits are also available.
 
How do we get the medical supplies we need from Goshen Home Medical?
Goshen Home Medical reopened its showroom by appointment only. Appointments are necessary to help ensure social distancing. In addition, customers are asked to call upon arrival, wear a face mask and to attend their appointments alone, except for those who need to bring a caregiver. To schedule a shopping appointment, please call (574) 533-0626. Current store hours are 9:00 a.m. to 5:00 p.m., Monday through Friday, with 24-hour emergency delivery available.

How can I help?
If you would like to help, send an email to VolunteerMe@GoshenHealth.com and include the requested information. If you have supplies you would like to donate, let us know and we’ll provide you with further details.
 
Our team will respond directly and coordinate all details. We appreciate the outreach response so far – even the smallest things like cards and sidewalk messages brighten our day.
 
Finally, the greatest support you can provide us is to follow the CDC guidelines of handwashing, social distancing, wearing a mask and minimizing your exposure by staying home.