Structural empowerment

Structural Empowerment

Professional Practice Council

Chair: Julie Jacobsen, BSN, RN, CCRN, Clinical Nurse – ICU
Chair Elect: Charlee Alsman, BSN, RN, RNC-OB, Clinical Nurse – CCB


  • Developed Professional Practice Council (PPC) Scorecard to track quality and patient satisfaction
  • Implemented new Joint Commission pain standards
  • Increased labeling compliance for IV tubing from 62 to 87 percent
  • Promoted measures to increase patient turns from 65 to 81 percent
  • Developed a hand-washing campaign video with code word DIDYA to increase hand washing among all Colleagues, resulting in zero hand hygiene citations during Joint Commission visit
  • Provided support and leadership development for Unit Practice Council Chairs

Professional Development Council


Chair: Maria King, BSN, RN, OCN, Goshen Center for Cancer Care
Chair Elect: Lori Bontrager, BSN, RN, CPAN, Day Surgery, PACU


  • Analyzed registered nurse needs assessment and provided education to meet identified gaps
  • Reviewed summative evaluations from all American Nurses Credentialing Center (ANCC) Contact Hour classes and provided feedback to improve future classes
  • Commissioned a Do It Group (DIG) to improve the RN orientation process
  • Provided education to council members on teaching and learning methods
  • Selected effective methods of providing education for Colleagues on a range of topics

Nursing Management Council

Chair: Brandie Yoder, MPH, BSN, RN, CCM, Director of Goshen Home Care & Hospice Care Coordination
Chair Elect: Angel Keene, MSN, RN, CEN, Director of Emergency Department


  • Completed education on interviewing and implemented techniques with leaders for peer review
  • Developed scoring tool for performance evaluations
  • Implemented tracking for nurses to report community volunteer hours
  • Reviewed steps of crucial conversations and had discussion at each meeting as part of leadership development
  • Prepped for successful Magnet® site visit and Joint Commission survey
  • Provided oversight to projects within professional governance structure and organizations related to nursing

Nursing Research Advisory Committee

Chair: Anika Wedel, MSN, RN, OCN, Clinical Practice Specialist, Oncology
Chair Elect: Katrina Peters, MSN, RN, RN-BC, Professional Development Specialist


  • Created educational videos on use of Johns Hopkins evidence appraisal tools
  • Facilitated completion of 20 evidence-based practice projects
  • Promoted engagement in nursing research and evidence-based practices during Nurses Week and with annual National Research Advisory Committee apple cart initiative

Informatics and Electronic Documentation Committee

Chair: Heidi Stoffel, BSN, RN, OCN, Clinical Nurse –Meditech/2 North
Chair Elect: Catherine Przybyla, BSN, RN, CCRN, Clinical Nurse – CRU


  • Revised Lay Caregiver process
  • Streamlined Emergency Department to inpatient workflow process
  • Defined process for transfer of patients with level-of-care change

Transition of Care Committee

Chair: Krista Yoder, BSN, RN, CCM, Clinical Nurse – ACO
Chair Elect: Jamie Smith, BSN-MS, CCM, Clinical Nurse – ACC


  • Collaborated with Professional Practice Council (PPC) to create Patient Education Project to address patient satisfaction scores related to education
  • Implemented MAAP It Out© education for nurses across Goshen Health system, based on the Coleman Transitional Intervention model and teach back method
  • Introduced Act Fast flyers as patient education tools for Action Planning in MAAP It Out education

Certification and degree advancement


Professional certification as a public demonstration of nursing expertise and professionalism is a highly valued accomplishment at Goshen Hospital. Nurses are supported through the application process and are recognized for achievement of certification through public recognition and an annual bonus. Annual certification goals for the overall organization and individual departments are identified and progress is tracked throughout the year.

Nurses at Goshen Hospital recognized the benefits of certification and exceeded the goals for increasing the number of certified nurses in 2016, 2017 and 2018.

 Degree Advancement

Goshen Health nurses continue advancing the profession as they work to achieve bachelor’s and master’s degrees. Goshen Health provides support for degree advancement through tuition reimbursement and loan repayment programs. As of December 2018, 79.3 percent of Goshen Hospital nurses had a Bachelor of Science in Nursing (BSN) or higher.

We are on the verge of meeting our Nursing Strategic priority to have at least 80 percent of nurses with a BSN or higher by 2020. This goal aligns with the Institute of Medicine’s recommendation for a nursing workforce that is academically prepared to deliver the highest quality patient care.

RN Residency program
Coordinators Katrina Peters, MSN, RN, RN-BC, and Tracy Carlstrom, BSN, RN, welcomed 35 newly licensed nurses into the new Vizient/AACN Nurse Residency Program™ in 2018. The 12-month program is designed to ease the transition of newly licensed nurses from the classroom setting to the clinical practice environment. Coordinators facilitate monthly sessions and provide a supportive environment for the new nurses to learn and share.

New nurses learn from experts in a variety of disciplines during monthly residency sessions and have opportunities to share their experiences during a debriefing time. Receiving support from experienced nurse mentors, building relationships with peers and participating in engaging learning experiences help new nurses gain confidence and increase competence during their first year. Residents report that sharing and support is beneficial as they navigate through their first year of professional nursing.