Billing and Financial Resources

Yes, while the policy is effective March 1, we value your trust and will continue to offer the discount for this service.

To ease the transition, you will be able to continue paying your current rate for the next month.

The Prompt Pay Discount was offered to encourage timely payments, but after a comprehensive review, we have decided to discontinue this policy. This change applies to all patients, and we are committed to helping you find other payment solutions that best meet your needs.

We regularly evaluate our financial policies to ensure they align with industry standards and provide the best support to our patients. This change allows us to focus on alternative payment options and financial assistance programs to better serve our patients.

While the Prompt Pay Discount is being removed, we remain committed to helping our patients with flexible payment options. Please contact our billing department to discuss available assistance programs or payment plans.

We understand that medical bills can be challenging. Our billing department is available to work with you on setting up payment plans or exploring financial assistance options that can help manage your costs.

Yes! If you have insurance coverage, you will still receive any contractual discounts that your insurance carrier provides. These discounts are negotiated between your insurance company and Goshen Health, ensuring that you receive the benefits outlined in your policy. The only change is that we are moving away from offering additional Prompt Pay Discounts for insured patients.

If you have any questions or concerns, please contact our billing department. We are here to assist you.

Yes! Self-pay patients will continue receiving all discounts currently available to them. These discounts remain unchanged and are designed to help self-pay patients manage their healthcare costs more effectively.

Pre-authorization requirements vary by insurance provider. To find out if a service requires prior approval, contact your insurance company directly or consult your insurance handbook. Keep in mind that some services may not be covered without prior authorization.

In most cases, it’s your responsibility to ensure pre-authorization is secured before receiving services. While doctors and hospitals will make efforts to assist with or obtain authorization, it’s important to double-check with your insurance company to confirm all requirements are met.